When you log into the Hub (also known as the employee, or training, portal) at https://hub.moxso.com, a noticeable feature of your Overview page is the graph showing your resilience score. Put simply, the score measures your ability to withstand cyberattacks and is expressed as a percentage. The higher the number, the more resilient you are. At least that’s what your behavior indicates based on your interactions with our content.
The resilience score doesn’t always stay the same. The algorithm behind it continuously updates it, so it can go up or down over time. Overall, the way the system calculates the score is that recent activity is prioritized and and weighs heavier, so you might find that the high score that you had last month has suddenly dropped a bit even though you’ve completed your assigned training and detected all the simulations. Or maybe you discover that you’ve reached your highest score yet!
If you’re wondering how you can bring your overall score up, consider the following. Your resilience score menu offers a detailed view of where you stand in terms of the following 4 areas:
- Quizzes
- Videos
- Simulations
- Skills
Quizzes looks at how active you are at doing the multiple choice quizzes: total completed, amount completed this month, whether you've hit the target amount of quizzes, etc.
Skills is checking the correct/incorrect rate of both the multiple choice quizzes that pop up after the training videos and the phishing simulation quizzes that you can do on your own on the employee portal.
For Videos, the algorithm looks at and prioritizes the past 30 days. The system expects about 2 videos per month, and it favors recent activity, which means that if someone hasn't completed at least two videos in the last 30 days, even the most perfect score will start slipping.
Simulations looks at how you behave when you encounter simulations. Not clicking on links and reporting suspicious emails translates into a higher score.
To sum up, if you take your training, answer all the quiz questions without a hitch, and detect and report simulations, – and do it all regularly! – you should be able to go all the way to 100%!
